Job Opportunities

Membership Assistant

REPORTS TO: Executive Director

JOB PURPOSE: The Membership Assistant will support all of the activities of the organization with a focus on membership administration and executive support to the Executive Director. The person in this position will have considerable opportunity for growth and learning in the areas of nonprofit management, communications, and administrative support. This person will support The Center through administration of the member benefits program, updating the online CRM (constituent relationship management), and sending monthly renewal notices. This person will also support a busy Executive Director by managing an ever-changing calendar, booking tours of the theater, and supporting board committee meetings. We are a small, energetic staff with a new multimillion theater underway – which means there’s never a dull moment!

DUTIES and RESPONSIBILITIES: 

Membership
– Maintain and update membership, sponsor and donor records.
– Coordinate membership drives with marketing department.
– Prepare all membership acknowledgments.
– Prepare and mail all membership renewal notices.
– Prepare all gift acknowledgments within 5 business days for gifts under $1000 and within 3 business
days for gifts over $1000.
– Organize membership tables at all upcoming events.

Executive Support
– Prepare all solicitation packets and donor bios for solicitation meetings
– Create board information reports for committee meetings
– Assist major donors with ticketed sales and memberships
– Maintain calendar of appointments for Executive Director
– Provide office support to the Executive Director
– Prepare written and email correspondence on behalf of the Executive Director

QUALIFICATIONS:
– Ability to communicate professionally and effectively (verbal and written, online and in social media)
– Must be able to Multi-task
– Intermediate skills with MS Office, including Word, Excel, PowerPoint/Keynote and Google Drive
– Data entry and database management experience.
– Practical problem solving
– Strong customer-service orientation
– Some familiarity with the nonprofit sector
– Demonstrated ability to operate in a fast-paced, dynamic environment
– Maintain high professional ethical standards
– Take pride in responding quickly to all inquiries
– Familiarity with Mac and other Apple products a plus

HOURS 
Full Time – 30 – 40 hours 
Time varies based on event needs. Some evening and weekend hours will be required.

Please send cover letter and resume to hr@thecenterforthearts.org 

 


Box Office Attendant

REPORTS TO: Box Office Manager

JOB PURPOSE: This position engages with all of The Center’s patrons including the public, members, and other donors. Box Office Attendants are responsible for answering questions about events, memberships, and programs as well as selling tickets and memberships.

DUTIES and RESPONSIBILITIES: 
– Operate the Box Office.
– Answer phones and emails in a professional manner.
– Sell tickets, memberships and artwork (when appropriate).
– Ensure proper record keeping of all transactions.
– Other office duties as assigned.
– Close box office
– Prepare daily box office report and reconciliations forms, deposit slips and deposits.
– Maintain and update the outgoing voicemail message as required.
– Center OnTheGo Events
– Relocate and operate box office and will call.
– Train and oversee box office volunteers (ticket takers, scanners, will call, etc).
– Break down and return box office and equipment to The Center.
– Generate, edit, publish, and share social media content(original text, images, video, and HTML)
– Build meaningful connections and encourage community members through dialog and messaging
– Moderate user-generated social media content and messages appropriately, based on company and community policies

QUALIFICATIONS:
– Outstanding customer service skills.
– Outstanding written and verbal communication skills required.
– Must be able to multitask.
– Full comprehension and use of Google Drive, Microsoft Office, and basic computer use.
– Practical problem solving.
– Basic math skills required.
– Ability to train and work with volunteers.
– Ability to use various ticketing programs including Vendini Ticket Agent, iCheck & Donor Pro.
– Familiarity with the business applications of social media platforms (Facebook, Twitter, YouTube, Instagram, etc.)

HOURS 
Part Time – 10 – 20 hours per week 
Time varies based on event needs. Some evening and weekend hours will be required.
This a hands on, non-exempt, customer facing position.

Please send cover letter and resume to hr@thecenterforthearts.org