Info

Box Office

  • IF YOU ARE EXPERIENCING DIFFICULTIES ORDERING TICKETS ONLINE, PLEASE CALL THE BOX OFFICE FOR ASSISTANCE AT 530.274-8384 ext 14
  • In an effort to conserve paper, physical tickets will only be printed by request.
  • For your convenience and ease of entry, you may print the show tickets that have been emailed to you or download Walletini on your smartphone. Walletini is a service that allows you to store tickets on your phone. If you do not want to print your tickets or have them on your smartphone, we will look up your name in our database at showtime.
  • Doors open one hour prior the the start time. Subject to change by the artist.

Purchasing Tickets:

  • Individual tickets may be purchased in a variety of ways:
  • In person – During Box Office hours Tuesday-Saturday 12-5
  • Phone-in orders – Purchase your tickets via 530-274-8384 ex 14
  • Online purchases – www.thecenterforthearts.org ( service fees apply)
  • Outlet purchases – Most tickets are available at Briar Patch Co-Op
  • At the door at events – When the show is not sold out

Refunds & Cancellations

  • All ticket purchases are final. There are no refunds or exchanges. If a performance is canceled for any reason, the website will be updated and patrons will be notified by box office staff. The event will either be rescheduled, we will accommodate you at another event, or give you a receipt for a tax-deductible donation. Thank you for understanding that if an event is canceled, all expenses have still been incurred.

Ticket Donations/Unused Tickets:

  • Unused tickets may be donated to The Center For The Arts for a tax-deductible contribution. To receive tax deductible receipt, please call the Box Office at least 24 hours prior to showtime at 530-274-8384 ex 14.

Third Party Vendors:

  • Be wary of buying tickets from any third party website. The Center has no way of validating or replacing tickets that have been purchased through any third party website.

Child Ticketing Policy:

  • All patrons are required to have a ticket, including youngsters sitting on laps. Parents are expected to take into account the subject and nature of performances when selecting shows for their children. Children who are unable to sit quietly during a performance, along with the adult accompanying them, may be asked to leave the event temporarily. Please bring appropriate ear protection for your children.

Conditions of Sale:

    • No refunds or exchanges.
    • You assume all risk and danger incidental to the exhibition, event, or performance whether occurring prior to, during, or after said show. You assume all risk and danger of injury and you agree that the management, its agents, and the performers are not responsible or liable for any injuries resulting from such causes.
    • No alcohol, drugs, weapons, or glass containers allowed. No recording devices, professional cameras, or video cameras permitted. No transmission or aiding in transmitting any description, account, picture, or reproduction of the event, game, performance, or exhibition.
    • You hereby consent to the reasonable search for alcoholic beverages, drugs, or weapons. You further consent to the use of your image or likeness incidental to any display, transmission, or reproduction of the event.
  • Management reserves the right to refuse admission or eject any person whose conduct is deemed by management to be disorderly or who fails to comply with the terms and conditions herein.

Venue

Animals:

  • The Center For The Arts welcomes Service Animals. All other animals are prohibited.

Concessions & Bar:

  • A variety of concession items are available during events. We offer a full bar at most ticketed events. Food and drinks are allowed in the theater unless requested otherwise.

Photography:

  • There is no photography, videotaping and live audio recordings permitted during an event unless pre-authorized by the artist. ​We kindly ask that you refrain from using your cell phones for photos during the show as it is a distraction to your neighbors and generally discouraged by the artists.

Program Changes:

  • Repertoire or artists are subject to change with minimum notice. Changes will be posted immediately once confirmed. ​ Please note that we do not provide refunds or show credit if the artist/show does not meet your expectations. Artists’ shows may differ from tour to tour, year to year or venue to venue. Please be aware of this before purchasing your ticket.

Lost & Found

  • If you lose an item during an event, please visit The Center during business hours or call The Box office to claim your lost item. Unclaimed items will be donated to charity after 30 days.

Security:

  • For everyone’s safety, guests are subject to bag searches and various levels of screening, subject to artist and management discretion. Some examples of items that are not allowed include: weapons, sharp or dangerous items, drugs, glass, mace, video/audio recorders, etc. This list is subject to change show by show, or at the performer’s request. If a guest is found to have an item deemed inappropriate by The Center for the Arts, they will be asked to remove that item from their possession before being admitted. Any patron may refuse to allow the light search, but will not be admitted into the event.

Guest Conduct

  • The Center is committed to providing a fun, entertaining, exciting and safe environment for all of our guests. Those guests interfering with the event or causing offense to other guests may be asked to leave the facility.

Disabled Guest Accessibility:

  • The Center can accommodate wheelchairs as well as patrons with limited mobility. Disabled patrons may gain access through the back door that is located directly behind The Center. This entrance allows disabled patrons access to seating area in the Main Theater. We also have a drop off zone located in front of the Main Entrance steps/doors for patrons with limited mobility.
  • There are ADA seats designated at every show for easy access. These seats will be released 10 minutes prior to the start of the event if not occupied. We recommend patrons arrive early to get these seats.
  • We can make reservations on a case by case basis. Call the box office at 274-8384 x 14 to inquiry about ADA seating and access.

Parking:

    • The Center has parking available for its patrons.The parking lot is owned by the Center, and if you are at the Center on business or to attend or participate in a concert or art show, then this lot is open to you, except for any spaces that have a reserved parking sign. Parking is also available in the downtown Grass Valley areas, along the streets. For the Vets Hall, there is parking behind the building for Premium ticket holders, along the street in the neighboring area, and in the downtown GV area.

Seating Info

Reserved Seating

Assigned seating. You will be able to see the exact seat location at the time of your purchase. Often, but not always, the different seating areas will also have differently priced tickets. You can select which seating section you’d like to sit in when purchasing your tickets. Your ticket will list your specific seat, and any usher can help you find your seat in the theater.

General Admission Seating

Seats are not assigned or reserved, and are occupied on a first-come, first-served basis. There is a seat for every ticket sold. If you have a large party and wish to sit together, we recommend you get to the venue when doors open. Reserved seating is a benefit reserved for our Encore Club Members. For more membership benefit information please visit http://thecenterforthearts.org/support/become-a-member/#encore

Main Stage Dance Event

A limited amount of seats that are not assigned or reserved, and are occupied on a first-come, first-served basis. If you have a large party and wish to sit together, we recommend you get to the venue when doors open. The room features 202 raked theater seats and a 1500 square foot maple dance floor. Reserved seating is a benefit reserved for our Encore Club Members. For more membership benefit information please visit http://thecenterforthearts.org/support/become-a-member/#encore

Veterans Memorial Auditorium Dance Event with Limited Seating

A limited amount of seats that are not assigned or reserved, and are occupied on a first come, first serve basis in the bleachers. If you have a large party and wish to sit together, we recommend you get to the venue when doors open. The auditorium has been retrofitted with 494 new seats in the bleachers. Early entry for preferred seating is a benefit reserved for our Encore Club Members. For more membership benefit information please visit http://thecenterforthearts.org/support/become-a-member/#encore

Off Center Stage Dance Concert Seating

A limited amount of seats that are not assigned or reserved, and are occupied on a first-come, first-served basis. If you have a large party and wish to sit together, we recommend you get to the venue when doors open. The room features 40 raked theater seats, limited amount of cabaret table seating and an open dance floor. Reserved seating is a benefit reserved for our Encore Club Members. For more membership benefit information please visit http://thecenterforthearts.org/support/become-a-member/#encore